Purchasing & Delivery Information

Order Processing

Orders are processed only after full advance payment has been received, unless otherwise agreed with the customer before the order is confirmed.


In-Stock Items

Products that are in stock will be dispatched within two (2) business days to the delivery address specified by the customer within the European Union, once the shipping cost has been agreed.

Alternatively, in-stock items may be collected by prior arrangement from:

Tilžės 74K8-2
LT-91101 Klaipėda
Lithuania


Special Order Items

The estimated delivery time for special order items will be agreed individually with the customer before the order is accepted and processing begins.


Returns & Cancellations

Special order items supplied in accordance with the customer’s order cannot be returned or exchanged unless otherwise agreed before the order is confirmed.

Nautical charts are non-returnable and non-exchangeable after the order has been confirmed.

Returned goods must retain their commercial appearance and must be:

  • Undamaged
  • Unscratched
  • Unsullied
  • Returned in their original packaging

unless otherwise required by applicable law.

If a product is damaged, defective, or incorrectly supplied, please contact us as soon as possible so that we can arrange an appropriate solution.

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